Company Questions FAQs
Questions about our store, our policies and how we work.
6 questions
Tap a question to see the answer.
Company Questions
Questions about our store, our policies and how we work.
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What are your store hours?
Quick answer
Our showroom hours are shown at the top and bottom of every page, and we are happy to book a private appointment outside them.
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What is your return policy?
Quick answer
Unused accessories and water care products in their original packaging can usually be returned with a receipt; spas and saunas are covered by their sale agreement.
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How do you use my personal information?
Quick answer
We only use the details you share to answer your request and serve you as a customer. We never sell your information.
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Do you offer financing?
Quick answer
Yes. We offer financing options to qualified buyers, and you can estimate your monthly payment on our website.
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Which areas do you deliver to?
Quick answer
We deliver and install throughout our local service area; contact us with your ZIP code to confirm.
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Do you service what you sell?
Quick answer
Yes. Our service team handles warranty work, repairs and maintenance for the products we sell.
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