I’m passionate about helping people find the perfect hot tub to turn their backyard into a personal retreat. I enjoy getting to know each customer, understanding their needs, and helping… Read more
I’m passionate about helping people find the perfect hot tub to turn their backyard into a personal retreat. I enjoy getting to know each customer, understanding their needs, and helping them discover the comfort, relaxation, and wellness benefits of owning a spa. Whether you’re exploring your first hot tub or upgrading your outdoor space, I’m here to make the process easy, enjoyable, and personalized to you.
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Quick answer
Unused accessories and water care products in their original packaging can usually be returned with a receipt; spas and saunas are covered by their sale agreement.
The full answer
Contact us before returning an item so we can confirm it is eligible. Large products such as hot tubs, swim spas, saunas and cold plunges are often special-ordered, so the terms in your sale agreement apply.
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Related questions
- Do you offer financing? Yes. We offer financing options to qualified buyers, and you can estimate your monthly payment on our website.
- How do you use my personal information? We only use the details you share to answer your request and serve you as a customer. We never sell your information.
- Which areas do you deliver to? We deliver and install throughout our local service area; contact us with your ZIP code to confirm.
- Do you service what you sell? Yes. Our service team handles warranty work, repairs and maintenance for the products we sell.
